Privacy Policy

PONOISMS INC - DBA: 1st Class Real Estate SD

Website: https://1stclassresd.com
Effective Date: January 22, 2025
Last Updated: September 3, 2025

Introduction

PONOISMS INC - DBA: 1st Class Real Estate SD ("we," "us," "our," or "Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website https://1stclassresd.com, participate in our training programs, schedule consultations, or engage with our real estate services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address
Professional Information: Real estate license information, brokerage details, experience level, career goals
Training and Consultation Data: Information submitted through scheduling forms, training registration, consultation requests
Communication Data: Information from emails, phone calls, chat interactions, text messages, and other communications
Lead Generation Information: Property interests, buyer/seller preferences, investment criteria
Account Information: Username, password, and account preferences (if applicable)

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, referring websites, search terms
Location Data: General location information based on IP address
Analytics Data: Website performance metrics, user interaction patterns

Third-Party Information

We may receive information about you from third parties, including:

CRM Systems: Lead information from integrated customer relationship management platforms
Social Media Platforms: Information from Facebook, LinkedIn, Instagram when you interact with our social media content
Marketing Partners: Lead data from authorized marketing partners and referral sources
Public Records: Professional licensing information and business registration data

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: Providing real estate training, coaching, and consultation services
Communication: Responding to inquiries, sending training materials, providing customer support
Lead Management: Managing and nurturing real estate leads through our CRM systems
Marketing: Sending newsletters, promotional materials, and relevant real estate industry updates (with your consent)
Scheduling: Managing appointments, training sessions, and consultation calls
Website Operations: Maintaining and improving our website functionality and user experience
Analytics: Understanding website usage patterns and improving our services
Legal Compliance: Meeting legal obligations and regulatory requirements
Business Operations: Internal record-keeping, quality assurance, and business analysis

How We Share Your Information

We may share your personal information in the following circumstances:

SMS/Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business:

CRM Platforms: Customer relationship management systems for lead tracking and communication
Email Marketing Services: Platforms for sending newsletters and marketing communications
Analytics Providers: Website analytics and performance monitoring services
Scheduling Tools: Calendar and appointment scheduling platforms (Calendly)
Video Hosting: Video training content hosting and delivery platforms (YouTube, Vimeo)
Payment Processors: Processing payments for services (when applicable)
Cloud Storage: Secure data storage and backup services

Real Estate Professionals

If you are seeking real estate services or are part of our lead generation programs:

We may share your information with affiliated real estate agents and brokers
Lead information may be shared with qualified real estate professionals in your area
Your information may be included in our internal referral systems

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes, court orders, or regulatory requirements
Protect our rights, property, or safety, or that of others
Prevent fraud or other illegal activities
Enforce our terms of service or other agreements

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage and performance
Marketing Cookies: Used for targeted advertising and marketing campaigns
Functional Cookies: Remember your preferences and improve user experience

Third-Party Cookies

Our website may include cookies from third-party services:

Google Analytics: Website traffic and user behavior analysis
Facebook Pixel: Social media advertising and remarketing
YouTube/Vimeo: Video content delivery and performance tracking
Calendly: Appointment scheduling functionality

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

California Residents (CCPA/CPRA Rights)

Under the California Consumer Privacy Act and California Privacy Rights Act, you have the right to:

Know: Request information about the personal information we collect, use, and share
Access: Obtain a copy of your personal information in a portable format
Delete: Request deletion of your personal information (with certain exceptions)
Correct: Request correction of inaccurate personal information
Opt-Out: Opt out of the sale or sharing of personal information for targeted advertising
Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

General Rights (All Users)

All users have the right to:

Unsubscribe: Opt out of marketing communications at any time
Access: Request information about your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)

Exercising Your Rights

To exercise your privacy rights, contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption: Data transmission and storage encryption protocols
Access Controls: Restricted access to personal information on a need-to-know basis
Regular Audits: Periodic security assessments and vulnerability testing
Employee Training: Staff training on data protection and privacy practices
Secure Infrastructure: Use of secure cloud services and hosting providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

Active Engagement: Information of active users and clients is retained while the relationship continues
Legal Requirements: Certain information may be retained to comply with legal or regulatory obligations
Business Needs: Information may be retained for legitimate business purposes such as fraud prevention

When personal information is no longer needed, we securely delete or anonymize it.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our services, you consent to the transfer of your information to the United States.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Provide notice of significant changes through our website or by email
Obtain your consent for material changes if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

California "Shine the Light" Law

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of their personal information. We do not currently sell personal information as defined by Nevada law. If you have questions about our data practices, please contact us.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

1st Class Real Estate SD
Email: info@1stclassresd.com
Phone: (619) 384-8163
Address: 2831 Camino Del Rio S, Suite 306
San Diego, CA 92108
United States

Notice for Privacy
Email: privacy@1stclassresd.com

For California residents exercising CCPA rights, you may contact our privacy team directly at privacy@1stclassresd.com or use the contact information above.

This Privacy Policy complies with applicable privacy laws including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other relevant state and federal regulations. It is recommended that you consult with legal counsel to ensure full compliance with all applicable laws and regulations specific to your business operations.